In today's fast-paced world, professionals in the aging services industry (really any professional in healthcare) are constantly faced with the challenge of managing multiple projects and responsibilities simultaneously. With limited time and a never-ending to-do list, finding efficient ways to save...

Should: the word that can create so much havoc in someone's life without them truly realizing it. How does it feel to look at the words "You SHOULD" as you scroll through your feed?

Life is full of this word, regardless of your age. You should be more present, spend less time on your phone, eat bet...

I don't have to tell you how important it is to meet with employees regularly to check in, see how they are doing, provide meaningful feedback, identify any training needs, and just get to know them better. Or do I?

According to research highlighted in the Harvard Business Review, 6 out of 10 emplo...

Your assumptions about a situation or a person don’t do you any favors. In fact, most assumptions are wrong. Let me say that again a little differently: Most assumptions we have about people are false, meaning we don’t have the whole story behind why someone acts or talks a certain way. We tend to j...

As I’m out and about working with different executives, the conversation turns to the fact that there aren’t enough people interested in working in aging services – or healthcare in general anymore. It’s true and there isn’t one simple answer.   

First, the pandemic changed the individuals who made...

I was coaching a young and vibrant student from Kansas State University a few years ago. This woman was a go-getter and despite her youth, she was a non-traditional student wanting to be a nursing home administrator after working for about 5 years in the healing sector. 

The first day that we met, ...

Retention is a critical pain point for providers right now. You are lucky to keep them for 30 days – if they even show up for orientation. There are 3 proven strategies that can help you change your retention trajectory. If you take a poll of past employees who didn’t make it to the 90-day mark, the...